Breaking Through the Confines of "Blocks of Time"
If you were asked to identify your biggest frustration regarding scheduling something, what would it be? For us, it's that we rarely fit within the confines of a "block of time" on someone's calendar.
With traditional scheduling systems, booking something is a vague promise that all parties will be present and ready at the appointed time. Let's be real. We all know that life happens and "blocks of time" aren't flexible enough to go with our flow.
When you think about queuing today, what's missing?
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Present-day booking platforms have been unable to address the gap between when something is booked and when it actually happens because they tend to be "reactionary" systems.
While OpenTable and Yelp are widely known, there are hundreds, if not thousands, of booking systems out there. None of these booking systems address the problem of appointment / reservation friction and schedule fragmentation caused by late arrivals, last minute cancellations, and no-shows.
What does a proactive queuing solution look like?
Curbside pickup technology is a great example of how technology can enhance service quality and efficiency for customers and retail locations.
We are extending this technology to the service industry.
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Predictive queuing is a proactive tool, not a reactive one. Being proactive enables:
- Service Providers to keep their focus on serving customers with maximum efficiency, since efficiency boosts their bottom line.
- Customers to minimize their time searching for service providers who have availability when they want it and reduce their time waiting for service.
We are reimagining a schedule that works like you do; flexible, dynamic & efficient.
How to Create Better Customer Flow with ArrivalOS
ArrivalOS is a toolkit that improves existing scheduling systems by addressing the #1 scheduling problem: Communication. Enabling a direct line of communication between customers and providers is what is needed to improve efficiency and flow. Using these tools results in happier customers, more revenue to service providers, and less wasted time for everyone.
Already have a mobile app? Don't worry, the ArrivalOS toolkit can be used in your mobile app or ours.
Initial ArrivalOS Arrival Management Features: